Welcome to Zankoro. We believe in transparency and trust. Below you’ll find our policies regarding returns, privacy, and terms of use. Please read them carefully before shopping with us.
🔁 Refund & Returns Policy
We want you to love what you wear. If something isn’t right, here’s how we handle returns and exchanges:
Eligibility:
Returns accepted within 30 days of delivery
Items must be unused, unwashed, and in original condition
Original tags and packaging must be intact
A valid proof of purchase is required
Non-Returnable Items:
Innerwear and intimate apparel
Personalized/custom items
Sale/discounted products
Gift cards
Refund Process:
Once we receive and inspect your return, we’ll notify you via email
Approved refunds will be issued to your original payment method within 7–10 business days
Shipping costs are non-refundable
Exchanges: We only exchange items if they’re damaged or defective. Email us at [your email address] to start the process.
Return Shipping: You’re responsible for return shipping costs. We recommend a trackable shipping service.
🔒 Privacy Policy
We respect your privacy and are committed to protecting your data.
What We Collect:
Your name, email, address, phone number
Payment details (securely processed by third-party services)
Browsing data (via cookies and analytics)
How We Use It:
To fulfill and deliver your order
To improve your shopping experience
To send updates and offers (only with your permission)
Your Rights:
Access, correct, or delete your personal information
Unsubscribe from marketing communications at any time
We do NOT share or sell your data to third parties for marketing purposes.
For concerns or data access requests, contact us at info@zankoro.store.
📜 Terms & Conditions
By using our website and purchasing from us, you agree to the following:
Product & Pricing:
All prices are listed in US Dollar
We reserve the right to update product details or pricing at any time
Color and sizing may vary slightly due to screen settings
Orders:
Orders may be canceled by us for reasons like stock unavailability or fraud detection
You will receive confirmation via email after placing an order
Intellectual Property:
All images, logos, and content belong to Zankoro
You may not reuse or copy content without permission
Liability:
We are not responsible for indirect or consequential damages
Our maximum liability is limited to the amount paid for your order
Governing Law: These policies are governed by the laws of Pakistan.
